Frequently Asked Questions

Common inquiries and answers, all in one place

Frequently Asked Questions

Common inquiries and answers, all in one place

What is Taskclan?

Taskclan is an innovative AI-driven platform designed to connect service seekers and providers, optimizing these connections to address market inefficiencies like mismatched services and inconsistent quality.


How does Taskclan's AI system benefit users?

Taskclan's AI algorithms enhance the matching process, considering a variety of factors to ensure compatibility beyond basic filters or keywords, resulting in better, more intuitive service matches.


Is Taskclan available in my area?

Taskclan aims to serve a wide geographic area, but right now Taskclan would be serving Ontario and later the whole of Canada.


How does Taskclan ensure service quality?

Taskclan integrates a robust rating and review system, ensuring only high-quality service providers are on the platform, fostering trust and reliability.

What safety and security measures does Taskclan take?

Taskclan prioritizes user security, leveraging modern cloud services, AI frameworks, and mobile technologies to ensure a safe and secure user experience.


What is Taskclan's cancellation and refund policy?

Taskclan would be offering a 100% refund on all uncompleted requests. Cancellation during a task in progress would incur a small fee.



How to report a problem or dispute a service?

Dispute resolution can be settled by reaching out to our Taskclan support team via support@taskclan.



How are payments handled on Taskclan?

Taskclan uses Stripe API for secure financial transactions, facilitating user-friendly payments and provider payouts.

What is Taskclan's cancellation and refund policy?

Taskclan would be offering a 100% refund on all uncompleted requests. Cancellation during a task in progress would incur a small fee.


Don't see what you're looking for?

Reach out to our team directly and we'll get back to you.

What is Taskclan?

Taskclan is an innovative AI-driven platform designed to connect service seekers and providers, optimizing these connections to address market inefficiencies like mismatched services and inconsistent quality.


How does Taskclan's AI system benefit users?

Taskclan's AI algorithms enhance the matching process, considering a variety of factors to ensure compatibility beyond basic filters or keywords, resulting in better, more intuitive service matches.


Is Taskclan available in my area?

Taskclan aims to serve a wide geographic area, but right now Taskclan would be serving Ontario and later the whole of Canada.


How does Taskclan ensure service quality?

Taskclan integrates a robust rating and review system, ensuring only high-quality service providers are on the platform, fostering trust and reliability.

What safety and security measures does Taskclan take?

Taskclan prioritizes user security, leveraging modern cloud services, AI frameworks, and mobile technologies to ensure a safe and secure user experience.


What is Taskclan's cancellation and refund policy?

Taskclan would be offering a 100% refund on all uncompleted requests. Cancellation during a task in progress would incur a small fee.



How to report a problem or dispute a service?

Dispute resolution can be settled by reaching out to our Taskclan support team via support@taskclan.



How are payments handled on Taskclan?

Taskclan uses Stripe API for secure financial transactions, facilitating user-friendly payments and provider payouts.

What is Taskclan's cancellation and refund policy?

Taskclan would be offering a 100% refund on all uncompleted requests. Cancellation during a task in progress would incur a small fee.


Don't see what you're looking for?

Reach out to our team directly and we'll get back to you.

What is Taskclan?

Taskclan is an innovative AI-driven platform designed to connect service seekers and providers, optimizing these connections to address market inefficiencies like mismatched services and inconsistent quality.


How does Taskclan's AI system benefit users?

Taskclan's AI algorithms enhance the matching process, considering a variety of factors to ensure compatibility beyond basic filters or keywords, resulting in better, more intuitive service matches.


Is Taskclan available in my area?

Taskclan aims to serve a wide geographic area, but right now Taskclan would be serving Ontario and later the whole of Canada.


How does Taskclan ensure service quality?

Taskclan integrates a robust rating and review system, ensuring only high-quality service providers are on the platform, fostering trust and reliability.

What safety and security measures does Taskclan take?

Taskclan prioritizes user security, leveraging modern cloud services, AI frameworks, and mobile technologies to ensure a safe and secure user experience.


What is Taskclan's cancellation and refund policy?

Taskclan would be offering a 100% refund on all uncompleted requests. Cancellation during a task in progress would incur a small fee.



How to report a problem or dispute a service?

Dispute resolution can be settled by reaching out to our Taskclan support team via support@taskclan.



How are payments handled on Taskclan?

Taskclan uses Stripe API for secure financial transactions, facilitating user-friendly payments and provider payouts.

What is Taskclan's cancellation and refund policy?

Taskclan would be offering a 100% refund on all uncompleted requests. Cancellation during a task in progress would incur a small fee.


Don't see what you're looking for?

Reach out to our team directly and we'll get back to you.